Please read these Terms and Conditions carefully before using the Site. By using this Site you signify your consent to these Terms and Conditions. If you do not agree to the Terms, please do not use the Site. The Site is owned and operated by The Flower Fields at Carlsbad Ranch®. You may download material displayed on the Site for non-commercial, home personal use only, provided you keep intact all copyright, trademark and other proprietary notices. You may not, however, copy, reproduce, republish, upload, post, transmit or distribute in any way the contents of this Site including the text, images, audio and video for public or commercial purposes, without written permission from The Flower Fields at Carlsbad Ranch®.
Please read the following Terms and Conditions carefully as it represents an agreement between yourself and The Flower Fields at Carlsbad Ranch. By completing your transaction, you are agreeing to the terms of purchase.
Tickets purchased online cannot be used in conjunction with any other coupon, offer, promotion, voucher or exchanged for cash. Tickets only redeemable at The Flower Fields at Carlsbad Ranch®. The Flower Fields at Carlsbad Ranch® reserves the right to alter, close or remove details/exhibits without prior notice for technical, operational or other reasons and that no refunds can be given in these circumstances. The Flower Fields at Carlsbad Ranch® reserves the right to refuse entry without explanation.
- Online Ticket Purchasing
The cardholder is responsible for making all payments due. All purchases must be made online via the website. At the end of the purchase process, you are asked to confirm that you have read and agree with our terms and conditions. The confirmation is sent to the email address which you enter/provide at the time of purchase. However, if you have spam filtering on your email account, our email might not reach you. Your email confirmation will serve as proof of payment for your attraction ticket. You will need to present your e-ticket at the appropriate entrance to gain entry. You must take the e-ticket with you or you will not gain entry. Please check your confirmation email carefully as soon as you receive it. Contact See Tickets immediately if any information on the confirmation appears to be incorrect or incomplete.
Please ensure that you read all the information that applies to the event/ticket you are booking, and carry proof of identification.
Customers are advised to carefully review each order to ensure that the purchaser has selected the correct ticket type, date, and arrival time. If the purchaser does not receive a confirmation (in the form of a confirmation page or email) after submitting payment information, or if the customer experiences an error message or service interruption after submitting payment information, it is the customer’s responsibility to confirm with See Tickets US Customer Support whether or not the order has been placed. See Tickets US will not be responsible for losses (monetary or otherwise) if the customer fails to confirm the purchase.
- Rescheduling/Exchanging/Refunding Your Ticket
If you wish to reschedule or exchange your ticket, visit the See Tickets’ Customer Service portal here.
All sales are final and no refunds will be given.
- Changes and Cancellation by The Flower Fields at Carlsbad Ranch®
Occasionally, The Flower Fields at Carlsbad Ranch® has to make changes to and correct errors and other details, both before and after purchases have been confirmed, and cancel confirmed purchases. The Flower Fields at Carlsbad Ranch® reserves the right to do so and cannot pay any expenses, costs or losses incurred by you as a result of any change or cancellation.
- Guest Responsibilities:
Purchases are accepted on the understanding that all persons are normally in good health and able to fulfill the physical demands of The Flower Fields at Carlsbad Ranch® visit. It is your responsibility to ensure all members of the party are in possession of all necessary travel and health documents before departure. We cannot accept any liability or associated costs if you are refused entry onto transport or into the attraction country as a result of failure to carry correct documentation.
- Special Requests and Medical Problems:
If you have any special request, you must advise us at the time of purchase. Although we will endeavor to pass any reasonable requests on to the relevant supplier, we regret we cannot guarantee any request will be met. Failure to meet any special request will not be a breach of contract on our part. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Unless and until specifically confirmed, all special requests are subject to availability.
Please understand that the Carlsbad Flower Fields is a working farm. We are committed to making your experience as accommodating as reasonably possible. Our parking and restroom facilities are accessible and in compliance with the CBC and ADA Standards. However, our farm is situated on a slope with considerable incline. We have trails and dirt paths on our Farms that our guests may use at their own risk. For this reason, we encourage you to take advantage of our Tractor Wagon Tour as the best means of viewing our property. Should you require assistance, or have any questions, please ask a member of our staff. We are here to serve you.
Parking is always at the vehicle owner’s risk.
- Lost or Stolen Items:
The Flower Fields at Carlsbad Ranch® shall not be responsible for any articles, personal or otherwise, which are lost, stolen, or misplaced by any guest.
Crowd Release/Notice of Filming and Photography
By entering an event or program of The Flower Fields, you are entering an area where photography, audio and video recording may occur.
Your entry and presence on the event premises constitutes your consent to be photographed, filmed, and/or otherwise recorded and to the release, publication, exhibition, or reproduction of any and all recorded media of your appearance, voice, and name for any purpose whatsoever in perpetuity in connection with The Flower Fields and its initiatives, including, by way of example only, use on websites, in social media, news and advertising.
By entering the event premises, you waive and release any claims you may have related to the use of recorded media of you at the event, including, without limitation, any right to inspect or approve the photo, video or audio recording of you, any claims for invasion of privacy, violation of the right of publicity, defamation, and copyright infringement or for any fees for use of such record media.
You understand that all photography, filming and/or recording will be done in reliance on this consent. If you do not agree to the foregoing, please do not enter the event premises.
Health and Wellness
Visitor Requirements: The safety measures put in place in response to the Covid-19 pandemic are there to safeguard the safety and wellbeing of all guests visiting our The Flower Fields at Carlsbad Ranch®. It is in the interest of everyone at The Flower Fields at Carlsbad Ranch® to comply with the safety measures that have been put in place. Therefore, should an individual not comply with these safety measures, we reserve the right to require that individual to leave The Flower Fields at Carlsbad Ranch® in accordance with these terms and conditions.
Acceptance of Risk: The safety measures that are being and have been introduced are intended to minimize the risk of contracting the Covid-19 virus but this risk cannot be completely eradicated. Therefore, anyone visiting The Flower Fields at Carlsbad Ranch® acknowledges that they do so at their own risk.
- All guests visiting The Flower Fields at Carlsbad Ranch® are required to make advanced reservations for a specific date/arrival time and review the health and safety information on this website before arriving.
- When planning your trip to The Flower Fields, please take a moment to self-assess for any potential COVID-19 symptoms. Please reschedule your visit for another day if you or anyone in your group has been exposed to or experienced any symptoms of COVID-19 within the past 10 days.
- As we continue our efforts to align with the State of California’s guidance, The Flower Fields’ health and safety procedures may change.
- The Flower Fields encourages anyone travelling to check and follow the Centers for Disease Control and Prevention (CDC) recommendations, as well as any State travel advisories.